Frequently asked questions

Unbelievable!… but, is GSJ just for Service Designers?

NO! Teachers or truck drivers, industrial engineers, cleaning ladies, philosophy students, photographers… you are all welcome if you are willing to share your ideas, knowledge, experiences… and share a weekend working collaboratively.

Why should I participate?

As a participant in the Global Service Jam 2018, you will work on a design process over a single weekend:

  • You will collect new ideas and work practices.
  • You will meet a lot of interesting people at all levels of experience.
  • Your work and ideas will be reviewed by your colleagues at the jam, and presented to the world, where they can be seen by potential clients or employers.
  • You will be made to design something that can become a real business.
  • You can make yourself rich and famous! You never know in these things…
  • You may still be poor but, what do you lose by trying?

You will be provided with the necessary tools to perform the tasks through a coaching process. We offer the participants a new experience of “service design” and the best part is that, as it is a non-profit and have our space and some other details (consumables, LEGOS…), it will cost you a minimum registration to ensure your attendance and face basic expenses (we want to have you well hydrated, for example).

Fine, but if I participate, what should I do?

  • Sign up at the place of your choice.
  • Meet the deadlines, you have to be punctual.
  • Bring any special tools you think you need (camera, computer, your childhood paintings…).
  • Do not bring a predetermined idea. These are formed in the Jam.
  • Do not bring prefabricated content. The services developed in the Jam should be new.
  • Work in a spirit of dialogue and cooperation.
  • Be prepared to share the results of your work under a Creative Commons license.
  • Have fun!

Do you need more information?

Read the participant rules (below).

How big is the JAM?

A Jam must consist of at least one team. We think this means a minimum size of about five people, but it may prove to be wrong. More teams, more fun.

Are there any rules?

(Rules GlobalSustanibilityJam version 6.Dec.2010)

A service Jam is a collaborative meeting of people interested in service design, its purpose is to encourage experimentation and innovation – participants meet without a team, without having an idea of service and are given a topic to include in their new service, while they meet new people. The Global Service Jam 2018 is a community of Jams that take place internationally during the same weekend. All Jams should share the same starting points, and publish their local results on a main platform.

The theme and limitations for participants in Global Service Jam 2018 will be announced at 6:30 pm (local time) on Friday, and the results should be shared at 3:00 pm (local time) on Sunday. Each local group is free to structure and manage the Jam to adapt it to situation and needs. There are some rules for organizers and participants. In addition to these rules, we hope that the local teams will follow many of our recommendations so that we can share a common experience and that everyone can work on an equal terms.

Participant rules

  • Collaborate with new people.
  • Arrive on time.
  • Use your own tools. Participants will use their own tools, including hardware, software, communications and stationery
  • (Optional) Be part of the conversation. We invite you to be part of the online community. For communication between Twitter participants, please add the hashtag #GSJam, and add @MadServiceJam.

Intellectual Property Rules

  • All results are property of the design team. All services, ideas, art, code and concepts during the Global Service Jam 2018 are property of the team members who developed it (not the Jam venue or HQ organizers). This includes all aspects of intellectual property, such as patents, trademarks, designs and copyrights. In the spirit of cooperation of a service Jam, there are often many people helping each other. All team members are carried out to the industry standard practices of collaboration, including appropriate recognition to parts (also in other teams) who may have contributed. The design team is free to develop their ideas commercially after the Jam, but the Jam results should be given openly.
  • All results must be published and filed on the Global Service Jam 2018 website under Creative Commons license. All participants will allow their service documentation to be archived on the Global Service Jam Web site in the form presented at the end of the Jam. Participants may request an update of written documents with the version information notice. All works will be licensed under Creative Commons Attribution-Noncommercial-Sharing under the same 3.0 license (http://creativecommons.org/licenses/by-nc-sa/3.0/ ).
  • No prefabricated contents. The Global Service Jam 2018 prohibits the use of prefabricated content (this includes graphic designs, processes, models, audio, programming code, etc.) unless made available to the public at least one month before the Jam. Please make sure that if prefabricated content is used, it is properly licensed (CC or Public License).
  • All materials made in the Jam can be used for demonstration and conferences at congresses, schools or industry venues with the criteria expressed by Global Service Jam 2018.

Let’s have fun!

Global Service Jam 2018 Madrid «Mad Service Jam» is organized thanks to the collaboration of Soulsight, Telling, SiteGround, MiamiAdSchool and more people, altruistically. The GSJ is an initiative of Markus Hormess and Adam Lawrence of Work-Play-Experience, designed to be fun, trying to keep things simple. The best rule is that teams should not illegally exploit the intellectual property of others, and that in turn, everything we believe becomes part of the public domain. Participants agree that their participation in GSJam will be without liability of the organizer for any loss or damage.